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FAQ & Self Service Guide

Guide to Beginners

  • 1. BIT USD Stablecoin Basket Program
  • 2. BIT Products
  • 3. Trading 101: Understanding what is a Candlestick chart?
  • 4. Convert Guide: How to make conversion between different assets?

Products

  • 1. How to create an API key
  • 2. What is Maker & Taker?
  • 3. BIT Index

Margin & Liquidation

  • 1. What is Portfolio Margin?
  • 2. How much is Forced liquidation fees?
  • 3. How does Insurance Fund work?

Reward Center & Incentive Program

  • 1. Rewards Rules and FAQs
  • 2. Mystery Box Rules and FAQs
  • 3. Invite Friends Rules and FAQ
  • 4. BIT Coupons FAQ
  • 5. BIT Affiliate Program General FAQ

Self Service Guide

  • 1. What if I Forget my Password?
  • 2. What if I have no access to my email?
  • 3. Didn't receive the verification code?
  • 4. What if I have no access to my phone?
  • 5. Incorrect Google Authentication Code?
  • 6. What If I no access on Google Authentication?
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