FAQ & Self Service Guide

Guide to Beginners

• 1. BIT USD Stablecoin Basket Program
• 2. BIT Products
• 3. Trading 101: Understanding what is a Candlestick chart?
• 4. Convert Guide: How to make conversion between different assets？

Products

• 1. How to create an API key
• 2. What is Maker & Taker？
• 3. BIT Index

Margin & Liquidation

• 1. What is Portfolio Margin?
• 2. How much is Forced liquidation fees?
• 3. How does Insurance Fund work?

Reward Center & Incentive Program

• 1. Rewards Rules and FAQs
• 2. Mystery Box Rules and FAQs
• 3. Invite Friends Rules and FAQ
• 4. BIT Coupons FAQ
• 5. BIT Affiliate Program General FAQ

Self Service Guide

• 1. What if I Forget my Password?
• 2. What if I have no access to my email?
• 3. Didn't receive the verification code?
• 4. What if I have no access to my phone?
• 5. Incorrect Google Authentication Code?
• 6. What If I no access on Google Authentication?

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