Support-John

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  • BIT Supported the BRC20 Upgrade

    Dear BIT users,  BIT will suspend BRC20 network deposits and withdrawals at 16:00 UTC on June 12, 2024, to support its network upgrade.   Please note:  Trading of corresponding pairs will not be a...

  • BIT Updates Spot Price Step on May 14

    ear BIT Users,   As BIT conducts regular reviews of its product offerings to enhance user trading experience and provide the most competitive services, we have updated our  Spot Price Step for user...

  • What is Fund Password?

    Fund password generally, refer to the 6-digit password for withdrawal verification. If you forgot your fund password, you may refer to below steps for reset. Login BIT App, click on top left sid...

  • How to Trade Futures?

    This guide will focus on USDT-margined futures, but the exchange also supports coin-margined contracts where the denomination is in cryptocurrency. This is what the trading interface looks like:   ...

  • How to make Deposit/Withdrawal with BIT?

    Once you’re done with this, it’s time to get some funds into the account. Doing so is very easy as all you need to do is select the cryptocurrency of preference and hit the deposit or the withdraw ...

  • How to Set up Security Key (UKEY)?

    What is Security Key The security key (UKEY) is a small electronic device that can be used for two-step verification of operations such as BIT account login, fund withdrawals, and adding a withd...

  • How To Activate Google Authenticator?

    Download Google Authenticator IOS users please user APP store to download the Google Authenticator APP. Android users please go to Google play and download the APP. How to activate Google Authent...

  • Do I Need Two-Factor Authentication (2FA)?

    Two-Factor Authentication (2FA) mechanism adds additional level of protection to your account. This means that when you access your account, you will need to use either Google Authenticator or SMS ...

  • How to Register an Account?

    Open BIT app, You may register by email address or mobile number. Click on the top left hand user icon. Next, Select Sign Up.   Simply select the preferred option email address or mobile number, ...

  • Why You should Start with BIT?

    BIT is a full-suite cryptocurrency exchange built off the ethos of simplicity at the cutting edge. BIT launched in August 2020 as a spin-off from Matrixport   By means of volume, BIT ranks amo...